posted
The following is an e-mail that I just received this morning:
Dear Customer,
Thank you for the email. On 3/23 we experienced a system issue which caused sporadic limitations on your ability to trade on-line. We certainly understand your frustration and apologize for any inconvenience this may have caused. When these issues occur, please call the local branch office to enter any orders.
Please know that Scottrade takes the reliability of our Trading Platforms very seriously. At this time the issue has been corrected. We apologize for any inconvenience this may have caused.
If you have questions regarding please contact your local branch office by phone. You may obtain the telephone number of your local Scottrade branch office through our home page in the Branch Locator - http://www.scottrade.com/frame_branchlocator.asp.
If you have any other questions please let us know
posted
This is rediculas wont take much more of this.we need to bombard them with calls and email.how much longer are they going to let this go on.
IP: Logged |
posted
Yeah, this thing sux a big fatty. I wrote an email to them complaining about their crap site. Nothing will come out of it, but it makes me feel a little better to complain to them. It would make me feel even better, though, if this site would friggin work!!
IP: Logged |
posted
Just talked to my agent and he said that if 4 min the whole system is going down for TWO hours, sorry. If you want to do some trading just call in. Holy crap they are gonna have some irate Friday traders now.
-------------------- "Man who excels at putting worm on hook is Master Baiter"
IP: Logged |
posted
Cant even getr to log on page this morning. Was there for about four mins and server tripped off the line. Cantr even get through on the phone now. Prolly every customer calling and screaming at them. Garbage software
-------------------- CG-48 "Victory is our tradition"
IP: Logged |
posted
We all need to lawyer up, class action, we were all going to buy and sell ATGR and VBTC for huge profits but their service has caused us to miss out. My whole life is ruined.
-------------------- "Man who excels at putting worm on hook is Master Baiter"
IP: Logged |
posted
They have one more chance with me. Scottrade is the only one I ever see with complaints. Ameritrade here I come! Scottrade said they will do any trades over the phone. I shouldn't have to call you if your system would work properly.
IP: Logged |