Here's one sleeper, I'd like to see go,go,go...is there many still holding this one, i hope so....we need a green Christmas..and a white one is nice too...Merry Christmas to all ... December 18, 2003 07:00,
IVoice Delivers IVR Application Generator 2.0; Includes Robust Speech and Telephony Capabilities
MATAWAN, N.J., Dec 18, 2003 (BUSINESS WIRE) -- iVoice, Inc. (OTC Bulletin Board:IVOC), a leader in speech recognition technology, today announced the release of it's IVR Application Generator 2.0, a telephony development environment that leverages the latest in Speech Recognition, Text-to-Speech and Telephony features. IVoice continues to set the standard for delivering superior developer productivity and flexibility.
The iVoice Speech Enabled Application Generator delivers a number of customer-driven enhancements:
-- Speech Recognition as a built in component, plus the ability
to develop from the base IVR environment a complete Speech
driven call center, without any additional third party
licensing.
-- Speech Adaptation - iVoice now provides a speech recognition
system that continuously analyzes incoming speech input,
transforming the existing speech model to a customized speech
model.
-- Speech Channeling Tuning Tool - The Channel Tuning tool is an
iterative data analysis and performance improvement tool for
gathering and analyzing speech input over phone lines. The
tool is designed to eliminate the time consuming manual
process of examining the quality and volume of sound at the
client site. It calculates and adjusts settings on both the
sound processing hardware and the speech engine.
-- Text-to-Speech plug in integration.
-- Analog, T1, E1, ISDN or Digital PBX (digital PBX for Avaya,
Nortel, Mitel and Siemen's) integration. Digital connectivity
offers a wealth of information including called and calling
number identification, the reason a call was redirected, and
date and time stamps.
-- E-mail Notification and Fax Notification to confirm receipt of
a transaction.
-- Enabling call centers and hosting environments to answer and
delegate calls to different applications. The application can
route calls based on specified rules, monitors application
performance, and logs calls and events.
The Speech Enabled IVR telephony application is based on a modular architecture, where the main IVR program controls multiple IVR applications. The IVR application generator enables automatic routing of calls and launches applications based on the number dialed by a caller. This feature alone will reduce development time by weeks, if not months.
The market for Speech telephony & IVR applications continues to evolve. iVoice continues to define state-of-the-art applications for the market. Its innovations provide the plentiful capabilities required to rapidly produce the sophisticated applications that the marketplace demands, all within a simple drag and drop programming environment.
------------------
Ciao! Good Luck!!