ZTE and SupportSoft Complete TR-069 Interoperability Testing 08:00 EST Monday, May 22, 2006
Validating Ability to Deliver Service Management and Triple Play Services
DALLAS and REDWOOD CITY, Calif., May 22 /PRNewswire-FirstCall/ -- ZTE Corporation, a leading global provider of telecommunications equipment and network solutions, and SupportSoft, Inc. (Nasdaq: SPRT), a leading provider of Real-Time Service Management (RTSM(TM)) software, have successfully completed interoperability testing at SupportSoft's Digital 360 Interoperability Lab of ZTE's Home Gateway devices according to the TR-069 DSL Forum CPE WAN Management protocol.
The testing validates the interoperability of ZTE's H110/H100 Home Gateway devices with SupportSoft ServiceGateway(TM) software to deliver triple play services and service management.
"Demonstrating ZTE's interoperability with SupportSoft solutions and the TR-069 specifications offers service providers reassurance that ZTE's Home Gateway products are capable of being integrated into their customer-oriented TR-069 based management framework," said Jiming Liu, vice president of engineering, ZTE USA.
The TR-069 specification provides the necessary framework for efficient and scalable deployment of new services using DSL broadband infrastructure, including the combined delivery of VoIP, IPTV and high-speed data services.
Interoperability according to the TR-069 DSL Forum protocol ensures that equipment such as ZTE's Home Gateway products can be easily configured, activated and managed from a network console with software solutions such as SupportSoft's ServiceGateway; thereby helping service providers to control the costs of deployment, support home gateway devices and tightly manage triple play service delivery.
"The number of China's broadband customers are expected to top those in the U.S. this year so ZTE has the expertise to support any market in the world," said Richard Caballero, director of product management at SupportSoft. "Both SupportSoft and ZTE understand that interoperability with the DSL Forum specifications is an important step forward in providing telecom service providers with the tools they need to successfully scale to compete for new triple play subscribers -- both now and in the future."
About ZTE & ZTE USA
ZTE USA Inc., a wholly owned subsidiary of ZTE Corporation, a leading global provider of telecommunications equipment and network solutions, is headquartered in Dallas, Texas, with offices in New Jersey and San Diego. ZTE USA is leveraging ZTE's proven strength in IP and wireless technologies, strong R&D capability, and strategic industry partnerships to bring innovative wireless and wireline solutions and mobile handsets to customers across the nation. In particular, the company is focused on developing a strong North American presence with its ALL-IP CDMA2000 1x EV-DO, CDMA2000 push-to-talk (GoTa) network solutions, 3G handsets and data cards, Digital Home Gateway convergence solutions, and WiMAX equipment.
ZTE delivers innovative, custom-made products and services to customers in more than 100 countries, helping them achieve continued revenue growth and shape the future of the world's communications. ZTE commits around 10 percent of annual turnover to research and development and takes a leading role in a wide range of international bodies developing emerging telecoms standards. It is the fastest-growing telecoms equipment company in the world and is China's only listed telecoms manufacturer, with shares publicly traded on both the Hong Kong and Shenzhen Stock Exchanges. ZTE was the only Chinese IT and telecoms manufacturer listed in Business Week's 2005 Information Technology 100. www.zte.com.cn
About SupportSoft
SupportSoft is a leading provider of Real-Time Service Management (RTSM(TM)) software designed to automatically resolve IT technical problems for enterprises and enable triple play service automation for VoIP, IPTV or broadband delivery by service providers to their customers. Digital service providers benefiting from SupportSoft solutions include Belgacom, BellSouth, Bharti, Charter Communications, Comcast Communications, Cox Communications, The Carphone Warehouse, Time Warner, TeliaSonera, UPC and Verizon. Enterprises that have licensed SupportSoft software for IT requirements include ADP, Bank of America, BT, Kimberly-Clark, Procter & Gamble, Sony, Symantec and Thomson Financial. Managed service providers that utilize the Company's solutions to provide outsourced services to their enterprise customers include CGI, CompuCom, CSC and IBM Global Services. For more information visit www.supportsoft.com.
NOTE: SupportSoft's Digital 360 Interoperability Lab enables CPE vendors to test compliance of CPE equipment with DSL Forum Technical Reports TR-064 and TR-069 using SupportSoft software. More information on the SupportSoft Digital 360 Interoperability Lab and qualifications for testing can be found by visiting www.supportsoft.com/testlab.
About DSL Forum
The DSL Forum is recognized as the leading industry consortium dedicated to developing the full potential of DSL broadband. Its membership includes 200 leading service providers, equipment manufacturers and other interested parties worldwide -- all committed to developing common standards and embracing new applications to meet the needs of the next generation of multi-media services for DSL customers.
This press release contains forward-looking statements, including, but not limited to, the expected benefits of the solutions and protocol. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in these forward-looking statements. These risks and uncertainties are detailed in our SEC filings. Statements included in this release are based upon information known to SupportSoft as of the date of this release, and SupportSoft assumes no obligation to update information contained in this press release.
SOURCE SupportSoft, Inc.
For further information: Jennifer Massaro of SupportSoft, Inc., +1-650-556-8596, or jennifer.massaro*supportsoft.com; or Thomas Liu of Hill & Knowlton, +86-10-5861-7574, or thomas.liu*hillandknowlton.com.cn, for SupportSoft; or Kathryn Gonia of ZTE USA, +1-214-420-8443, or kathryn.gonia*zteusa.com
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