BOCA RATON, Fla., Dec 20, 2010 (GlobeNewswire via COMTEX) -- Safe Technologies International, Inc. (OTCBB:SFAZ), a cloud-based provider of mission-critical IT, backup and disaster recovery services, today announced the launch of MobileRescue, the Company's Flat-Rate Remote Smartphone Support service offering to service the growing number of iPhone, BlackBerry, Android, Symbian and Windows-Based smartphone users. Christopher Kolb, President of Safe Technologies, commented: "We designed MobileRescue to help our customers stay connected to their business and simplify their busy lives. Remote technicians use "over-the-air" access technology to set up, install, configure and customize a broad array of smartphones. As part of the service, we also provide training and troubleshooting."
"Mobile handsets are no longer just cell phones, they are fully functional computers. IDC predicts that by 2012, 65% of support conversations will happen in the cloud. The SDS product line of cloud-based offerings is designed to provide an essential core of mission-critical business services that fully support the extension of computing to mobile devices," added Kolb.
Highlights of the service include:
-- Remotely "take over" smartphones and eliminate step-by-step phone support -- Easily view current settings, transfer files, deploy scripts, chat, and resolve issues -- Streamline the troubleshooting process between smartphones and PCs and Macs -- Help users anywhere and anytime, with advanced remote control technology -- Install smartphone software client on your PC -- Enable backup of smartphone data to PC -- Sync calendars e-mail & contacts on phone and PC -- Troubleshoot sync software issues -- Set up e-mail, calendar, and phonebook on smartphone using a remote control client -- Customize ringtones, wallpaper & other settings -- Set up connection to Wi-Fi network -- Set up Bluetooth headset -- Basic training on the use of the smartphone -- One-click access to technical support
The service is offered on a one-time basis in addition to an Advanced Support package which offers a year's worth of 24X7 remote technical support. SDS Mobile Rescue Mobile supports the Apple iPhone, Android, Windows Mobile(R), Symbian(R) and BlackBerry devices. A complete list of supported platforms is located on our website. About Safe Technologies International, Inc.
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