posted
The MicrocapFeed Platfrom is experiencing some technical difficulties this morning. We are looking to have this problem resolved as quickly as possible.
We are offering as compensation to all our subscribers ONE FREE MONTH OF SERVICE. For example if you next billing date is Feb. 5th you will not be billed until March 5th.
We apologize for this inconvenience.
bill1352
posted
thanks steve. problems occur what can ya do...any idea when L2's arrive??
Grynder
posted
now thats taking care of your customers ! same ?'s 'bout L2's......
River
posted
Steve,
I continue to be impressed with Microcaptrade's customer service (from what I have seen and heard from others, since I am not currently a subscriber). What a great way to compensate your subscribers! I intend to sign on for your service as soon as I have more ca$h freed up to trade with (I made the mistake of tying up all my funds...doh!)
I'm not sure if you will read this, but if you do can you tell me if I will have any difficulties running your service on my Macintosh computer?
Thanks, ~River~
TonkaToy
posted
I just read the fine print, free to month to all members EXCEPT if you just signed up.
quote:Originally posted by Steve T: The MicrocapFeed Platfrom is experiencing some technical difficulties this morning. We are looking to have this problem resolved as quickly as possible.
We are offering as compensation to all our subscribers ONE FREE MONTH OF SERVICE. For example if you next billing date is Feb. 5th you will not be billed until March 5th.
We apologize for this inconvenience.
ONTHEAIR
posted
Thanks Steve!!...I actually needed to get some things done around the house yesterday anyway.
Looking for Level 2 soon!
Malloy
posted
2 thumbs up for customer's service.
Salut!
River
posted
TonkaToy,
Makes sense to me...they are taking care of their loyal subscribers...for those of us who are just getting on, next time we will be one of those "loyal" subscribers Microcap takes care of.
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