> KIRYAT BIALIK, Israel and LAS VEGAS, Feb. 2, 2005 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:ITDJ), a provider of enterprise software aimed at small-and medium-sized enterprises, today announced that it won a new contract with a governmental nuclear research facility in Israel, which is a recurring client of ISD.
This new contract calls for the use of BENEFIT to provide mission-critical incident reporting and tracking for other departments within the facility. A new application, called BENEFIT Anywhere, will allow for external web-based reporting and tracking.
The software covers incidents such as system breakdowns, and tracks all relevant details, including type, location, and level of severity. The installation of BENEFIT has significantly improved the organization's internal efficiencies in terms of manpower and incident response time over the last two years.
Moti Maram, CEO of ISD, commented, "This industry cannot afford anything but 100% reliability of its systems. BENEFIT has consistently been there to support the operations of this facility, and now BENEFIT Anywhere will make a significant contribution to further improving their reporting and tracking functions. We are hopeful to leverage the great experience we have garnered in these installations with similar operations around the world."
BENEFIT is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small-and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
For more information, please contact Joel Gering, at 011-972-52-398-3374 or invest@isdsoft.com or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.
![[Smile]](smile.gif)