I have an etrade account and I have lost about 25-40 hours on hold waiting for them to pick up. Then I have to talk to an associate which ends up with me on hold for another hour to talk to a broker. I have been trying to get some of my restricted securites unrestricted and I filled out a rule 144 form. I have been talking to them since Jan. about this and the guy said they would mail me the form. I waited till Feb. and no mail of the form. I called back and they found where it was online magically. I then printed it off and tried faxing it to etrade. The first time it went through but they couldn't read it or something and nothing happened they didn't even call me. Then I try faxing again on Friday 3 diffrent hours and no answer at all. Just am fed up.